Residential Installations: Your Peace of Mind

At Solar and Battery Company.com, we understand that deciding to go solar is no small feat which raises questions and concerns - we’ve heard them from many customers in the past. That's why we've developed a slightly different approach that we believe sets us apart from most solar installers, ensuring you can embark on this journey with complete peace of mind.

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1. Trusted Partnerships for Quality Assurance

We've taken the time to build lasting relationships with trusted installation teams and suppliers, built over many years in the business. Our partners are not just names on a list; they're experts who have proven their reliability through years of service. When you choose Solar and Battery Company.com for your residential solar installation, you're not just getting a solar panel on your roof; you're benefiting from our commitment to quality and our carefully built and valuable network. Our stringent criteria for our partners and installation teams ensure that you receive only the best, most dependable service. We understand that our selected installation teams deeply care about their reputations, just like we do. 

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2. Experience That Counts

Our founders have been at the forefront of the renewable energy industry since 2009, ensuring that we deliver top-tier expertise. This level of experience and knowledge is your assurance that every aspect of your residential solar installation will be handled with the utmost care and precision. We've seen the industry evolve, and we've adapted to bring you the latest in solar technology and installation techniques. If you haven't already visited our blog, take a look. Here we write about our carefully built knowledge over the past two decades. 

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3. Your Needs at the Heart of Our Service

Your unique needs and concerns are at the heart of our service. We know that investing in solar and battery can come with worries about poor installations, unexpected costs, and unreliable service, you've heard the rumours and we've seen some of the horror stories. That's why we've designed our residential installation process to be as seamless and stress-free as possible. We'll work closely with you to understand your requirements and customise a solar solution that's tailored to your home.

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4. Comprehensive Customer Support: Quality Products with Ongoing Assistance

At Solar and Battery Company.com, we understand that comprehensive customer support is not just about our presence during installation; it's about the assurance you have long after your solar panels are in place. One of the common concerns we've heard from homeowners is the lack of ongoing assistance after the initial installation due to either a lack of interest from the installer once installation has finished or because they have unfortunately ceased to exist — concerns we've addressed in a different way. We have stringent criteria for our partnered teams to meet, such as having been in business for 5 years or more. We believe this avoids installers that have recently started to ride the wave of solar popularity and the short lived existence of the previous solar boom created by the now closed Feed in Tariff. We work with teams that care about their business and its reputation.

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Products with Exceptional Customer Service

We take great care in selecting products and components that are not only high-quality but also backed by excellent customer service teams. When you choose our residential solar solutions, you gain access to products with a significant UK presence, ensuring that assistance is just a call away when you need it most.

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Technical Assistance from UK Support Services

We recognise that technical issues can arise, and we want to provide you with the peace of mind that expert assistance is readily available. That's why we partner with product suppliers who maintain dedicated and responsive UK-based support services. This means that if you ever encounter a technical query or require assistance with your solar and battery system, a knowledgeable UK team is just a phone call away, ready to help you find a swift and effective solution. This is of course in addition to ourselves at Solar and Battery Company.com and our installation teams. Too many times customers have been left with no or limited options in front of them for help, we believe our approach heavily reduces that scenario from occurring.

 

Our dedication to your satisfaction goes beyond the installation phase; it extends into the lifetime of your Solar PV system, we're here to ensure that you can rely on your solar installation for years to come. It's our livelihood and what we are building our company on - reputation. When you choose Solar and Battery Company.com, you're choosing a comprehensive support system that prioritises your needs and peace of mind, making your journey to clean, independent energy all the more seamless and worry-free.